Ok so we know that Estate Agents are not at the top of the list when it comes to like ability. When we started Oscar and Hunt in 2008 one of our goals as a company was to genuinely understand why this was the case and how we could be different.
Being on the other side of the fence as a client (a seller, buyer, landlord or tenant) helped us gauge the levels of service being offered to us and how that compared to what we expected from an agent. We spoke to many of our clients and others to see what it is was that has given estate agents bad press. Our reaction was a little shocking! But really helped us firmly establish the grass roots of our business.
So we felt a good point to build from was to eliminate the debatable sales techniques, lack of real communication and lack of knowledge of the marketplace and replace it with honest advice, talking to our clients and sound knowledge of the market we work in.
We say this all the time but we genuinely love what we do. A real passion for selling and renting properties. Our team is made up of good calibre individuals who are happy to go the extra mile (because they want to!) and most importantly we keep our clients at the heart of everything we do.