Our services and website may include links to other independent websites and services not provided by us. As these sites and services are independent they are not under our control and as such we have no responsibility for content on these sites or services and have not approved or checked their privacy notices.
For the purpose of the Data Protection Act 1998 and General Data Protection Regulation EU 2016/679, the data controller is Oscar and Hunt Ltd a company registered in England whose registered address 40 High Street, Northwood, Middlesex, HA6 1BN.
What information do we collect from you or ask you to provide:
We typically ask you to provide the following personal details and information:
Your full name, address and other important contact details (fixed phone line number, mobile phone number, email address and postal address).
We are required by law to collect information relating to your identity to comply with the Immigration act and 2017 Money Laundering Regulations.
We are required to conduct conflicts of interests under regulatory obligations and will ask for information on your close connections.
If we are letting your property or renting through us we will need to set up an approved tenancy deposit account for you and arrange for rental payments. As such we will require your bank details.
In order to find a suitable property for you we will ask for information on any access requirements which may consist of special category personal data including details of disabilities or other relevant health information.
In order to send relevant marketing material and information about products and services that may be of interest to you we will require details about your area of interest.
We may be required by law to collect your personal data (to meet our obligations to prevent money laundering and fraud for example) or under the terms of any contract we have with you. If you are unable to provide the data required when requested, we may be unable to perform or provide the contract or service that we have or are trying to enter into with you In this case, we may have to cancel the product or service you have asked us to supply, but you will be notified if this is the case as soon as possible.
On what basis do we process the information we collect from you?
On what basis do we process the information we collect from you?
Under current data protection legislation we have legal grounds to process your personal data are as follows:
In order to perform a contract for a product or service to which you are a party, or to undertake the necessary process before entering into a contract with you for that product or service.
We have your explicit consent to the processing of your personal data for one or more specific purposes, namely 1) electronic marketing by us where you have given us consent and/or 2) to process your Special Category Personal Data described above. You can still receive our services without providing marketing consent.
It is a necessary requirement as part of our legitimate business interests, unless our interests are overridden by the interests, rights or freedoms of individuals affected (such as you). A number of factors are considered to determine this; such as our correspondence and conversations at the time you provided the data, your expectations from the processing of the data, the type and nature of the data, and the impact of us processing your data. Our legitimate interests include processing your data to promote and improve product and services provided by us and to develop a better understanding of our customers' interests and our knowledge of the market in which we operate and for the day-to-day administration and the technical aspects of our service and products.
In rare circumstances and to comply with legal obligations.
In order to protect your interests or the interests of a 3rd party; and/or
Where it is required for official purposes or is in the public interest.
Why is your information required and how will we use it:
Your personal information will be held and used in the following ways:
To provide you with our products and services for which we are obligated.
We may be required to share your information with others to provide a product or service for which we are obligated to you or where acting as agent for a third party on your behalf.
As part of our regulatory and statutory and obligations, including [identity verification, prevention of money laundering and fraud and for the assessment your credit worthiness.
We may communicate and have contact with you during the course of providing our product and services, for example dealing with your requests and enquiries.
Your data may provide statistics that can be analysed to plan for future products and services and help manage our business.
Where we have your permission to do so or if you are an existing customer your data will be used to provide you, or to enable third parties to provide you with information about goods or services we believe may be of interest or relevant to you. Where we choose to contact you by electronic means (including e-mail or SMS) with information about our own goods and services similar to those, which you have already obtained from us or negotiated to obtain from us. You can unsubscribe from marketing messages at any time.
Your usage of our website will be tracked and maybe used to improve these services.
You may be notified of changes to our products or services
Your data will be used to ensure our website, app and other online services are presented to you in the relevant format for your device or computer.
How long is your data stored with us:
Your personal data will be retained for different periods depending on the product or service we provide you. This may be a longer period than that for which we need to hold your data to provide those services, i.e. where we are under regulatory or statutory duties to hold your data for a longer period or need to retain it in the event of a legal claim or complaint.
Who do we share your personal information with?
As part of our daily business activity we may pass your data to service providers in order for us to deliver the services you expect from us. These include but are not limited to other companies providing you a service linked to our own, cloud computing host providers and technical support service providers.
We will also pass your details where necessary to your legal services and possibly the legal services of other parties to your transaction. We may also disclose your personal information to third parties:
Your personal data will be disclosed to any prospective buyer or seller in the event that we buy or sell any business assets.
Should we sell our company the personal data held by us will be considered part of the sale and transferred to the 3rd party acquiring the business.
If there is a legal duty or regulatory obligation with which we must comply or to protect the rights, property, or safety of our company, our customers, or others we will disclose or share your personal data. This includes exchanging information with other companies and organisations for the purposes of credit risk reduction and fraud protection
Prior consent will be obtained from you before we share your information with third parties for marketing related purposes.
Data and information security:
Your data will be held on secure servers, which may or may not be located in the EEA (European Economic Area). All reasonable operational and technological measures have been put in place to safeguard your data, our content and our systems from any unauthorised access. Wherever possible any identifiable information will be securely encrypted or minimised.
Parts of our system may be accessible by our customers and users. This access will be password protected. If you have been given a username and password, which enables you to access certain parts of your data on our systems, it is your responsibility to keep it confidential. Under no circumstances should you disclose or share it with anyone.
Accessing and updating your information.
It is your right to request a copy of the personal data and information we hold about you. This is known as a data subject access request. It is also your right to request that information we hold about you, which may be incorrect, or which may have changed since you first told us, is updated or removed. There is a charge of £10 for this service. Please send requests to Amar Vig, Oscar and Hunt Ltd, 40 High Street, Northwood, Middlesex, HA6 1BN.
Deletion of your information and data
It is your right to ask us to delete or remove personal data where there is no good reason for us continuing to store and process it. It is your right to ask us to delete or remove your personal information and data where you have successfully exercised your right to object to processing (see below), where we no longer have your consent for us to process it (as explained below), where we may have processed your information unlawfully or where we are required to delete your personal information and data to comply with local law. Note, however, that it is not always possible to comply with your data and information deletion request for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
Withdrawing your consent.
It is your right at any time to withdraw any consent you have given us to process your personal information and data. Please note if you withdraw your consent it will not affect the lawfulness of any processing of your personal data we have carried out before you withdrew your consent. Your consent preferences can be changed at any time by contacting us at Oscar and Hunt Ltd, 40 High Street, Northwood, Middlesex, HA6 1BN.
Restricting or objecting to our use of your data and information
It is your right to ask us to suspend the use of your data and information in certain scenarios, or object to our processing your information and data where we are relying on a legitimate interest ground (or those of a third party) and you believe it impacts on your fundamental freedoms and rights, or where your data and information is being processed for direct marketing purposes. Each case will be investigated and in some cases where you object, we may demonstrate that we have compelling legitimate grounds to process your data and information, which override your freedoms and rights.
Often your data is essential to the supply and delivery of a service provided by us to you. Please note that if you want us to restrict or stop processing your data and information this may impact on our ability to provide that product or service. Depending on the extent of your request we may be unable to continue providing you with our service.
Questions, concerns or any other enquiry relating to the way we process and use your data and information is being used can be sent to Amar Vig, Oscar and Hunt Ltd, 40 High Street, Northwood, Middlesex, HA6 1BN.
Complaints about the use of your personal data and information:
Complaints regarding the use of your personal data and information will be investigated. If you wish to raise a complaint on how we have handled your personal data and information, you can contact us to have the matter investigated by writing to Amar Vig, Oscar and Hunt Ltd, 40 High Street, Northwood, Middlesex, HA6 1BN.
If you believe we are not handling or processing your personal data and information in accordance with the law or if you are not satisfied with our response to a data information complaint or request you can complain to the UK data protection regulator, the Information Commissioner's Office. Further details can be found at www.ico.org.uk or 0303 123 1113.
When you visit our website, we may send you a cookie. A cookie is a small file that can be placed on your computer's hard disk for record keeping purposes and we may use them to do a number of things:
Cookies help us to recognise you when you next visit the Site and note any advertisements displayed to you. This allows us to tailor the advertisements we provide to your preferences. We may use the services of third party ad servers for this purpose. Cookies may be used to compile anonymous statistics related to the take up or use of services, or to patterns of browsing. A third party collects such data on our behalf to measure web site performance. Information collected is aggregated for reporting purposes. No personally identifiable information is collected by this service. The use of this service assists us in measuring and improving the structure and ease of use of our web sites. We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider, country location etc. It cannot provide personal information. We will not use the IP Address to build a profile on users, we only use the information for demographic, statistical and security purposes.
Cookies cannot be used by themselves to identify you. You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. If you configure your browser to reject cookies, you may still use some, but not all, portions of our website. For example, the login process and all member functionality requires your browser to accept cookies.
If you would like to disable "third party" cookies generated by advertisers, providers of targeted advertising or behavioural analysis services, you can turn them off by going to the third party's website and getting them to generate a one-time "no thanks" cookie that will stop any further cookies being written to your machine. Here are links to the main third party advertising and analytics platforms that we may use, each of which has instructions on how to do this:
You can also visit the trade body representing the advertising companies for more information on how to opt out of all such cookies: www.youronlinechoices.com